Tuesday, December 16, 2008

Unable to install printer. The error message is “ printer spooler service is not on”.

Cause: This error occurs because the Spooler service has not been started or has stopped working.
Resolution :
Step 1
Start the Spooler service, follow these steps:
1. Click Start>>Control Panel. Click on "Classic view" from top left.
2. Double-click Administrative Tools, and then click Services.
3. Double-click the Printer Spooler service, and then change the startup type to Automatic. This sets the Spooler service to start automatically.
4. To restart the Printer spooler service, immediately, click the Start button under the Service Status field.

Performing the above steps the error message in the services.msc will be “Error 1075: The dependency service does not exist or has been marked for deletion.” .
Performing below steps will resolve the issue online.

Step 2:
Windows XP:
Click Start, Run and type the following:

CMD /K SC CONFIG SPOOLER DEPEND= RPCSS

Windows Vista:

Click on start button, type Command in the search box, the "Command prompt" will appear in the start menu. Right click on the Command prompt and select "run as administrator". Type the administrator password if prompted and confirm once you are at command prompt,

Once you are at the command prompt, type the below command and hit enter button

CMD /K SC CONFIG SPOOLER DEPEND= RPCSS

You should get "ChangeServiceConfig success" message.

The Alternative steps , to accomplish this using Registry Editor:
1. Click Start, which is above the Start button in the search box type Regedit.exe
2. Navigate to the following branch
3. HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler
4. In the right-pane, double-click the DependOnService value
5. Delete the existing data, and then type RPCSS
6. Close Regedit.exe

For reference you can refer below link:

http://www.winhelponline.com/articles/9/1/

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