CD/DVD drive missing from Computer for VISTA

We will check the DVD drive status in Device Manager. Please follow the below steps on order to open the device manager window:

Click on start (pearl button), in the command box type " devmgmt.msc " without quotes and hit enter button on the keyboard. Click on the (+) next to the "CD/DVD ROM drive".

If there are any device with yellow marks, error code or any exclamation mark on the device then close device manager and perform below mentioned steps:

We need to make some changes in registry and reinstall the driver in order to fix the issue.

Before making any changes in the registry please take backup of registry using the below steps:

1) Click on start button, in the Start Search box, type regedit.exe and hit Enter.
2) Click on the "file" menu and select "export".
3) You will get "export registry window". From the "save in" drop down menu which is at the top, select "desktop" and enter the "file name" as backup. Finally click on "save" button to save the backup file.



In registry editor windows, click the plus sign ( +) next to the following folder one by one in the list:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class



Under "Class" select "4D36E965-E325-11CE-BFC1-08002BE10318". Make sure you have selected this exact key name.

2)Do you see "lowerfilters" value on the right side of the screen?
Select the LowerFilters value and press the Delete key. Confirm the deletion by clicking Yes.

3) Do you also have "upperfilters" value on the right side of the screen?
Select the Upperfilters value and press the Delete key. Confirm the deletion by clicking Yes.

Once we have deleted all the lowerfilter and upperfilter values, lets uninstall and reinstall the CD/DVD drive driver using the below steps:

1) Please open device manager again. Click on start button, in the Search box type devmgmt.msc and hit Enter button on the keyboard.
2) Click on the (+) next to the "CD/DVD ROM drive".
3) Right click on the device listed under CD/DVD ROM(The one with yellow mark)and select uninstall. Confirm to continue uninstallation.
4) Right click any of the devices listed in the device manager and select "scan for hardware changes".
5) Now CD/DVD drive should be listed in the device manager with no yellow marks.
6) Check if you have the drive listed under computer window.